Terri was very responsive and understanding of our concerns and wants going into the home buying process. We asked to see dozens of homes, and Terri was very positive along the way and used our feedback to narrow down our search. She would respond to our questions through email and text almost immediately, and she worked around our schedule to show us homes when it was convenient for us. During the negotiation process and closing, we felt good having Terri on our side to help negotiate for repairs prior to buying the home. She and her assistant Jodi provided checklists along the way to make sure we were ready for closing, and in the end we closed on the expected date with no setbacks. I will definitely recommend Terri to any friends or family looking to buy or sell in the area!